Hire a scout to recruit team members. The scout you choose will determine the quality of the crew member they find. Crew members with more stars provide better skill bonuses.
Every time you hire a scout you also earn bonus coins.
Crew Members can level up too! Just like cars, if you purchase a team member that you currently own, you will increase the quality level of that crew member instead. The crew with the lower star value will be used to upgrade the higher level member.
If your crew member is already maxed and you scout the same one again, coins will be earned instead.