Follow

My App purchases aren't unlocking or restoring

If your device is not automatically unlocking your previous purchases tied to your Google Wallet on application load then please double check you are signed into the same account and restart the app ensuring that you are connected to a stable wifi connection when you load the app. If this method still does not work then you can also try to purchase it again from within the app following through all the prompts to help trigger the app to check your account and previous purchases tied to it. This will then see the accounts purchase history and unlock it again for free.

Please do ensure and double check that you are singed into the same Google Wallet before doing this method!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk