I'm trying to purchase one of your In-App items and I keep receiving the message "Please wait. Connecting to server..." and that's it. Help!

This can possibly be a few things. Here are the steps to try. 

1. Firstly, make sure you have an internet connection. 3G or WiFi will be fine. You will not be able to download any In-App item without an active live internet connection. If you have confirmed your net connection is OK, move onto step 2. If your net connection was faulty, please try downloading again. 

2. So your net connection is fine and you're still seeing that darn message. The time has come - throw it against the wall in a fit of rage! Ok maybe that's a bit far, but we feel your pain. What you want to do is check that your device is allowing In-App purchases. 

To do this goto "Settings" then to "General" then to "Restrictions". In here you'll see a section called "Allowed Content". Under this heading look for "In-App purchases" and make sure it is set to "ON". Try your purchase again and you should be good to go!

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